Refund policy
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45-Day Returns for YUNIC Products
For YUNIC-branded products, contact YUNIC within 45 days of delivery to start a return request. Partner-brand products follow the policy below.
Partner-brand products
For products from brands other than YUNIC, including Garmin, CHIPUTT, Titleist, and TaylorMade, customers must contact the product brand directly for all after-sales service, returns, exchanges, and warranty claims. YUNIC does not provide or handle these services for partner-brand products.
YUNIC's 45-day return policy and one-year product warranty apply only to YUNIC-branded products. Partner-brand requests are subject to the relevant brand's policies and eligibility requirements.
This policy does not affect any rights that cannot be excluded under applicable law.
YUNIC-branded products
How to start a return
Email info@yunicglobal.com within 45 days of delivery with your order number and the item you would like to return. Please contact us before sending an item back so we can provide the correct instructions.
Return shipping
For a damaged or defective item, contact customer support and YUNIC will provide a prepaid return label by email within one business day. For other returns, the customer is responsible for return shipping; the return shipping charge is deducted from the refund.
Refund timing
After the returned item is received, YUNIC initiates the refund to the original payment method within one business day. Your bank may take an additional two to three business days to show the transaction.
Warranty and replacement parts
For YUNIC-branded products, YUNIC's one-year product warranty includes support for replacement of rods, corner joints, inner nets, outer nets, hitting targets, and impact screens. Contact us with your order number, photos, and the part you need help with.